From
the barter system to using gold, coins, cash and debit/credit cards, man has
been very resourceful in inventing innovative ways to pay for goods and
services. The latest trend is mobile payments where
you can make or accept cashless payments through your smartphone. Here’s how
merchants of all types can benefit from offering this convenient payment option
to customers.
Satisfy Customer Needs
It’s
no secret that people in China are very comfortable with cashless payment
solutions such as credit cards, debit cards, WeChat pay and Alipay. Convenience
plays a major role in the popularity of mobile paymentsolutions and with smartphones becoming a staple in most people’s lives, the
popularity is set to increase. With mobile payments, consumers don’t have to
type card information or swipe their card every time they want to make a
purchase. Because mobile payments are contactless, there is a greater element
of safety and security.
Increase Sales and Revenues
Providing
mobile payment options is beneficial to merchants
as well, especially merchants who operate brick-and-mortar stores. Now they
don’t have to turn away customers who may not be carrying cash with them.
Besides, offering flexible payment options is a great way to turn consumers
into loyal customers. Using a mobile payment app reduces expenses on various
items such as POS devices, paper and ink. Since transactions happen in real
time and settlement period is shorter, merchants can expect improved cash flow.
Offer Omni-Channel Payments
Not
all mobile payment service providers are the
same and that’s why you need to choose your vendor carefully. A great solution
is to use a mobile payment gateway that supports Alipay, one of the most
popular online payment platforms in China. It is estimated that nearly 600
million people use Alipay to complete transactions. If you have a global
market, make sure the solution supports omni-channel payments including
popularly used global online payment systems.
Provide Contactless Transaction
via QR Code
QR
code scanning is one of best methods for facilitating mobile payments. The best
mobile payment service providers offer an
easy-to-use solution and provide a smart POS machine if required. The POS
machine is used brick and mortar store owners for scanning the QR code. Alternately,
transactions can be done over an iOS/Android smartphone or tablet. Customers
can either show their QR code to the merchant’s scanner to complete a
transaction or scan the merchant’s unique QR code.
Use Solution for Business
Analytics
Mobile
payment service providers also have solutions that help merchants in other ways
– for example, auditing and business analysis. A cutting edge mobile payments
solution can allow merchants to easily search all transaction records and
transport records to an Excel file. This helps in keeping track of inventory. A
business analyst can glean additional insights such as how frequently consumers
shop at your store, their preferred payment method and how much they spend.
Based on customer behavior and purchase patterns, a merchant can develop
strategies to improve customer service.
Read
to offer customers the mobile payment option?
Get in touch with China’s leading payment solutions provider or download their
payment gateway app from popular app stores!
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